[Frank Lawlor]

I just installed all-in-one myeclipse-10.5-offline-installer-windows.exe and when MyEclipse starts I get repeated popups saying An internal error occurred during “MaynstallClient”. The log file (below) shows problems getting to pulse.

I found a bunch of stuff using google about this, but they were all V7 and many of the actions don’t apply to V10.5.

Trying to get to the config center just hangs.
Can I put in some proxy entry for pulse or what?

—- log —

May 27, 2014 12:09:17 PM com.genuitec.pulse2.client.services.PulseServices initialize
INFO: Initialization of Pulse services is being started with callback com.genuitec.pulse2.client.targetcfg.ui.PulseActivator$InitializeTargetcfgCallback@65570c24
May 27, 2014 12:09:17 PM com.genuitec.pulse2.client.services.internal.PulseInitializer initialize
INFO: Client services user interface initialized
May 27, 2014 12:09:17 PM com.genuitec.pulse2.common.http.CommunicationsServices setActiveConnectionSettings
INFO: Active connection settings changed to SystemConnectionSettings HttpClientCommunicationsLibrary ServerURI: https://www.poweredbypulse.com:443 using extended timeouts: false
May 27, 2014 12:09:17 PM com.genuitec.pulse2.common.http.CommunicationsServices initialize
INFO: CommunicationsServices initialized using retrieval factory [org.eclipse.ecf.internal.provider.filetransfer.Activator$2@1952853d] for retrieval
May 27, 2014 12:09:17 PM com.genuitec.pulse2.client.services.internal.PulseInitializer initializeCommunicationsWithWizardIfNeeded
INFO: Skipping connection validation; connection already validated
May 27, 2014 12:09:17 PM com.genuitec.pulse2.client.services.internal.PulseInitializer initializeServerConnection
INFO: Initialized client settings for connectivity to the server
Redirecting System.out and System.err to C:\Users\flawlor\AppData\Local\MyEclipse\Common\logs\explorer-console.log
May 27, 2014 12:09:39 PM com.genuitec.pulse2.client.launcher.ui.LauncherUIActivator start
INFO: Installed profile with ID (rb-5513151-1401203805830) started
May 27, 2014 12:09:39 PM com.genuitec.pulse2.client.launcher.ui.LauncherUIActivator logVersion
INFO: Pulse Infrastructure version 4.4.0.v201206121110
May 27, 2014 12:09:39 PM com.genuitec.pulse2.client.launcher.ui.LauncherUIActivator logVersion
INFO: Pulse Target Config version 4.4.0.v201206131550
May 27, 2014 12:09:39 PM com.genuitec.pulse.client.common.fileutil.LibraryLoader loadLibrary
INFO: Preparing to load jshortcut from bundle com.genuitec.pulse.client.common.shortcut
May 27, 2014 12:09:39 PM com.genuitec.pulse.client.common.fileutil.LibraryLoader loadLibrary
INFO: Located concrete library jshortcut_3213 from bundle com.genuitec.pulse.client.common.shortcut for pattern jshortcut*.dll
May 27, 2014 12:09:39 PM com.genuitec.pulse.client.common.fileutil.LibraryLoader loadLibrary
INFO: Loaded required library jshortcut_3213 from bundle com.genuitec.pulse.client.common.shortcut
May 27, 2014 12:09:39 PM com.genuitec.pulse.client.common.fileutil.LibraryLoader loadLibrary
INFO: Preparing to load jregistrykey from bundle com.genuitec.pulse.client.common.shortcut
May 27, 2014 12:09:39 PM com.genuitec.pulse.client.common.fileutil.LibraryLoader loadLibrary
INFO: Located concrete library jregistrykey_3213 from bundle com.genuitec.pulse.client.common.shortcut for pattern jregistrykey*.dll
May 27, 2014 12:09:39 PM com.genuitec.pulse.client.common.fileutil.LibraryLoader loadLibrary
INFO: Loaded required library jregistrykey_3213 from bundle com.genuitec.pulse.client.common.shortcut
May 27, 2014 12:09:39 PM com.genuitec.pulse2.client.common.offlineinstaller.OfflineInstallerBundleService <init>
INFO: No offline content available; using live installation of software
May 27, 2014 12:14:43 PM com.genuitec.pulse2.client.properties.PropertyServices fetchProperties
WARNING: Could not get properties for scope systemoverride
java.io.IOException: Expected response from server but no data received for 300013ms but failed before timeout of 300000ms
at com.genuitec.pulse2.client.services.internal.PulseClient.execute(Unknown Source)
at org.eclipse.maynstall.client.core.MaynstallActionRequest.execute(Unknown Source)
at com.genuitec.pulse2.client.properties.PropertyServices.fetchProperties(Unknown Source)
at com.genuitec.pulse2.client.properties.PropertyServices.getProperties(Unknown Source)
at com.genuitec.pulse2.client.properties.PropertyServices.getBooleanProperty(Unknown Source)
at com.genuitec.pulse.client.targetcfg.collab.ui.internal.InformAboutDashboardStartup$CheckDashboardPreferencesAndNotifyJob.run(Unknown Source)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:54)
May 27, 2014 12:14:43 PM com.genuitec.pulse2.client.properties.PropertyServices fetchProperties
WARNING: No response while requesting properties for systemoverride. Request took 300022 milliseconds.
May 27, 2014 12:14:43 PM com.genuitec.pulse2.client.properties.PropertyServices getProperties
WARNING: No explicit error, but unable to read properties from server for systemoverride
May 27, 2014 12:14:44 PM com.genuitec.pulse2.client.properties.PropertyCache readProperties
INFO: Reading properties from disk cache for blueprint-5513151 took 500 milliseconds.

[support-pradeep]

flawlor,

Sorry that you are seeing this issue.

If you are behind firewall / proxy, then you need to set up your proxy details here – window > preferences > general > network connections and retry. Also ensure that the following sites are allowed through your proxies – http://www.myeclipseide.com , http://www.poweredbypulse.com , http://www.genuitec.com .

Can you please answer some more questions to help us investigate further ?
1. Please share your MyEclipse installation details from MyEclipse(menu) > Installation summary.. > Installation details.
2. Did you install any third party plugins? If yes, please list them.
3. Can you please try to open MyEclipse using -clean command. Here is the FAQ on how to open MyEclipse using clean command.
4. Clear the contents of the .log file located at <Workspace dir>/.metadata/.log file, replicate the issue and attach the log file to help us investigate further.

Our latest version is MyEclipse 2014, based on Eclipse Kepler (4.3). I suggest you download and install MyEclipse 2014 alongside your existing MyEclipse 10.5 install and give it a try, as it has many bug fixes and new enhancements. Please take a look at this link for more information on MyEclipse 2014.

I also suggest you to update MyEclipse 10.5 to 10.7.1. To do so you need to go to the Configuration Center (via Help->MyEclipse Configuration Center). Click on the Software tab and wait for updates to be checked. During this checking process, there will be the message, “Finding available updates…”, in the “Software Updates Available” panel. Eventually, the panel will contain the updates that are available. Select the update or updates that you wish to install and press the Apply button in the “Pending Changes” panel. This will lead you through the rest of the upgrade process.

Let us know how it works for you.

[Frank Lawlor]

I looked at the .log file and it has a stack trace for the message I am getting.
I also attached the installation details.
I have jdk1.6.0_45 and jdk1.7.0_55 installed

.log excerpt

!ENTRY org.eclipse.core.jobs 4 2 2014-05-27 12:09:43.500
!MESSAGE An internal error occurred during: “MaynstallClient”.
!STACK 0
java.lang.NoClassDefFoundError: org/apache/commons/codec/DecoderException
at com.genuitec.pulse2.common.http.httpclient.ws.internal.HttpClientMaynstallClient.execute(Unknown Source)
at com.genuitec.pulse2.common.http.httpclient.ws.internal.HttpClientMaynstallClient.execute(Unknown Source)
at com.genuitec.pulse2.client.services.internal.PulseClient$1.run(Unknown Source)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:54)
Caused by: java.lang.ClassNotFoundException: org.apache.commons.codec.DecoderException
at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:467)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:429)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:417)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadClass(DefaultClassLoader.java:107)
at java.lang.ClassLoader.loadClass(ClassLoader.java:252)
at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:320)
… 4 more

———- installation details ——————-
*** Date:
Wednesday, May 28, 2014 10:47:14 AM CDT

*** System properties:
OS=WindowsVista
OS version=6.1.0
OS arch=amd64
Profile arch=x86_64
Window system=win32
Java version=1.6.0_13
Workspace=file:/C:/Users/flawlor/Workspaces/new/
VM Args=-Xmx512m
-XX:MaxPermSize=256m
-XX:ReservedCodeCacheSize=64m
-Dosgi.nls.warnings=ignore
-jar
C:\Users\flawlor\AppData\Local\MYECLI~1\MYECLI~1\../Common/plugins/ORB7B5~1.JAR

*** Subscription information
Product Id: E3MP (MyEclipse Professional Subscription)
License version: 3.0
Full Maintenance Included
Subscription expiration date (YYYYMMDD): 20150702
Number of users: 1

*** Eclipse details:
MyEclipse Enterprise Workbench

Version: 10.5
Build id: 10.5-20120615

Blueprint: MyEclipse 10

com.genuitec.myeclipse.database – 10.5.0.me201206141911
com.genuitec.myeclipse.desktop – 10.5.0.me201206141911
com.genuitec.myeclipse.editor – 10.5.0.me201206141911
com.genuitec.myeclipse.enterprise.workbench – 10.5.0.me201206141911
com.genuitec.myeclipse.geronimo – 10.5.0.me201206141911
com.genuitec.myeclipse.glassfish – 10.5.0.me201206141911
com.genuitec.myeclipse.icefaces.feature – 10.5.0.me201206141911
com.genuitec.myeclipse.iedebugger – 10.5.0.me201206141911
com.genuitec.myeclipse.imageeditor – 10.5.0.me201206141911
com.genuitec.myeclipse.jboss – 10.5.0.me201206141911
com.genuitec.myeclipse.jetty – 10.5.0.me201206141911
com.genuitec.myeclipse.jonas – 10.5.0.me201206141911
com.genuitec.myeclipse.jrun – 10.5.0.me201206141911
com.genuitec.myeclipse.jsf – 10.5.0.me201206141911
com.genuitec.myeclipse.matisse – 10.5.0.me201206141911
com.genuitec.myeclipse.maven – 10.5.0.me201206141911
com.genuitec.myeclipse.oracle – 10.5.0.me201206141911
com.genuitec.myeclipse.orion – 10.5.0.me201206141911
com.genuitec.myeclipse.persistence – 10.5.0.me201206141911
com.genuitec.myeclipse.pulse – 10.5.0.me201206141911
com.genuitec.myeclipse.reports – 10.5.0.me201206141911
com.genuitec.myeclipse.resin – 10.5.0.me201206141911
com.genuitec.myeclipse.struts – 10.5.0.me201206141911
com.genuitec.myeclipse.sun – 10.5.0.me201206141911
com.genuitec.myeclipse.tomcat – 10.5.0.me201206141911
com.genuitec.myeclipse.uml2 – 10.5.0.me201206141911
com.genuitec.myeclipse.visualvm – 10.5.0.me201206141911
com.genuitec.myeclipse.visualvm.server – 10.5.0.me201206141911
com.genuitec.myeclipse.weblogic – 10.5.0.me201206141911
com.genuitec.myeclipse.websphere – 10.5.0.me201206141911
com.genuitec.myeclipse.ws – 10.5.0.me201206141911
org.eclipse.birt – 2.6.1.me201206141911
org.eclipse.datatools.connectivity.feature – 1.9.0.me201206141911
org.eclipse.datatools.enablement.feature – 1.9.0.me201206141911
org.eclipse.datatools.modelbase.feature – 1.9.0.v201106031100-77078CcNBHCBYKYEbNV
org.eclipse.datatools.sqldevtools.feature – 1.9.0.me201206141911
org.eclipse.emf – 2.7.0.v20110606-0949
org.eclipse.gef – 3.7.0.v20110425-2050-777D-81B2Bz0685C3A6E34272
org.eclipse.graphiti.feature – 0.8.0.v20110607-1252
org.eclipse.jpt.jpa.feature – 3.0.0.me201206141911
org.eclipse.jpt.jpadiagrameditor.feature – 1.0.0.me201206141911
org.eclipse.jst.common.fproj.enablement.jdt – 3.3.0.me201206141911
org.eclipse.jst.enterprise_ui.feature – 3.3.0.me201206141911
org.eclipse.jst.server_adapters.ext.feature – 3.3.0.me201206141911
org.eclipse.jst.server_adapters.feature – 3.2.100.me201206141911
org.eclipse.jst.server_ui.feature – 3.3.0.me201206141911
org.eclipse.jst.ws.axis2tools.feature – 1.1.200.me201206141911
org.eclipse.m2e.feature – 1.0.0.me201206141911
org.eclipse.wst.common.fproj – 3.3.0.me201206141911
org.eclipse.wst.server_adapters.feature – 3.2.100.me201206141911
org.eclipse.xsd – 2.7.0.v20110606-0949
org.springframework.ide.eclipse.feature – 2.9.1.me201206141911

fr.obeo.acceleo.bridge.feature – 2.6.0.200906261742
org.eclipse.cvs – 1.3.100.v20110520-0800-7B78FHl9VF7BD7KBM4GP9C
org.eclipse.draw2d – 3.7.0.v20110425-2050-46-7w3122153603161
org.eclipse.equinox.p2.core.feature – 1.0.1.v20110906-1605-8290FZ9FVKHVRKtmx3fpNuo02129
org.eclipse.equinox.p2.extras.feature – 1.0.1.v20110906-1605-7A4FD4DiVOMap8cHSc6vPuny4gqO
org.eclipse.equinox.p2.rcp.feature – 1.0.1.v20110906-1605-782EqBqNKGVkiV-PUsgz-uny4gqO
org.eclipse.equinox.p2.user.ui – 2.1.2.R37x_v20110815-1155-6-Bk8pYWZz0qUTX5I15GZWwbXkrl
org.eclipse.help – 1.3.0.v20110530-0844-7i7uFFmFFl8nvqbDpEqTvx
org.eclipse.jdt – 3.7.2.v20120120-1414-7z8gFcuFMP7BW5XTz0jLTnz0l9B1
org.eclipse.jsf.feature – 3.3.0.me201206141911
org.eclipse.ocl – 3.1.0.v20110606-1427
org.eclipse.pde – 3.7.2.v20120120-1420-7b7rFUOFEx2Xnqafnpz0E–0
org.eclipse.platform – 3.7.2.v20120207-1839-9gF7UHPDFxGjd-PqDr2jX_4yKaumkoHTz04_q-q
org.eclipse.rcp – 3.7.2.v20120120-1424-9DB5FmnFq5JCf1UA38R-kz0S0272

Eclipse startup command=-os
win32
-ws
win32
-arch
x86_64
-showsplash
-launcher
C:\Users\flawlor\AppData\Local\MyEclipse\MyEclipse 10\myeclipse.exe
-name
Myeclipse
–launcher.library
C:\Users\flawlor\AppData\Local\MyEclipse\MyEclipse 10\../Common/plugins/org.eclipse.equinox.launcher.i18n.win32.win32.x86_64_4.2.0.v201201111650\eclipse_4201.dll
-startup
C:\Users\flawlor\AppData\Local\MyEclipse\MyEclipse 10\../Common/plugins/org.eclipse.equinox.launcher_1.2.0.v20110502.jar
-exitdata
1e88_5c
-install
C:\Users\flawlor\AppData\Local\MyEclipse\MyEclipse 10
-configuration
C:\Users\flawlor\AppData\Local\MyEclipse\MyEclipse 10\configuration
-vm
C:\Users\flawlor\AppData\Local\MyEclipse\Common\binary\com.sun.java.jdk.win32.x86_64_1.6.0.013\bin\javaw.exe

[support-pradeep]

flawlor,

I’m afraid there might be a missing jar file in your installation. I suggest you to remove C:\Users\<username>\.pulse2.locator file (after taking a backup of it) and then try a clean install of MyEclipse 10.5. You could install it alongside your existing MyEclipse 10.5 installation and try it.

As suggested in my earlier response, I recommend you install MyEclipse 2013/MyEclipse 2014(latest version) to take advantage of the fixes and enhancements we made since the MyEclipse 10.x release.

If you have reservations moving to MyEclipse 2013/2014, please update to MyEclipse 10.7.1, which is the latest release in the MyEclipse 10.x stream.

Sorry for the inconvenience caused.

[Author]

Posts