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Does MobiOne simulator supports self signed certificate SSL?

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  • #349308 Reply

    Mccarter
    Member

    Hello,
    I am a new user of MobiOne simulator. I have a Login page with SSL. On the test site, we are using a self signed certificate. The current problem is that the MobiOne simulator can’t display that page. Does the simulator supports self signed certificate SSL? if support, does it needs any special setting?
    Thank you
    Mcc

    #349310 Reply

    Hi Mcc,

    The simulator runs as a chrome webapp. Certificate acceptance is delegated to chrome to handle. Try opening the sight directly from chrome to see the default behavior. It will probably give you the unsecure page warning. I ran across this resource that might be helpful http://knowledgebase.solarwinds.com/kb/questions/4396/Accepting+a+self-signed+certificate

    #349368 Reply

    rthomassbs
    Member

    Long time user of MobiOne and now using the MobiOne Mobile Web Simulator and having the exact same issue when i try to run from my Local IP address. Even when I try to follow the Google Chrome Certificate Install Mobile Web Simulator STILL DOES NOT display a Self Signed Certificate SSL site running from my local box….

    To install the certificate at a trusted certificate with Chrome:

    Open a browser to your Virtualization Manager server using https.
    When the error occurs, click Proceed Anyway.
    In the address bar, click the lock icon to view the site information.
    On the Connections tab, click Certificate Information.
    On the Details tab, click Copy to File…
    Click Next.
    Select DER encoded binary X.509 (.CER), and click Next.
    Enter a file name. By default Chrome saves the certificate in a hidden file in \Users\username\AppData\Local\Google\Chrome\Applications\…
    If you do not want to make hidden files visible, browse to a different location to save the certificate.
    Click Next.
    Check the location of the certificate, and click Finish.
    In Chrome, open Settings > Advanced Settings, and click Manage certificates…
    Navigate to the Trusted Root Certification Authorities tab.
    Click Import.
    Click Next.
    Browse to the certificate you exported, and click Next.
    Select Place all certificates in the following store, and select Trusted Root Certification Authorities.
    Click Next, and then click Finish.
    When prompted, select Yes.
    Close the tab and restart Chrome.

    Followed the above steps 4 Times using a self assigned certificate on my local cpu box.
    Is there something I’m not doing? Should I try assigning the IP to a temp domain in my host file?
    Please advise, MobiOne Web Testing never use to be this complexed.

    #349390 Reply

    support-michael
    Keymaster

    @rthomassbs

    I chatted with the dev team about how to setup chrome for self-signed certs. They added this to their queue. It will be a little while to address as we will need to task someone to setup the env to start testing. Will update you as soon as we know more.

    #349393 Reply

    rthomassbs
    Member

    Thank You!
    and,
    “Help Me MobiOne-Kenobi You’re My Only Hope!”

    Probably shouldn’t have said that last line…. but ITS FRIDAY!

    Anyway,
    Looking forward to a solution

    #349401 Reply

    support-michael
    Keymaster

    >Probably shouldn’t have said that last line…. but ITS FRIDAY!

    🙂

    #349763 Reply

    rthomassbs
    Member

    @support-michael wrote:

    @rthomassbs

    I chatted with the dev team about how to setup chrome for self-signed certs. They added this to their queue. It will be a little while to address as we will need to task someone to setup the env to start testing. Will update you as soon as we know more.

    Any Progress on this issue yet? Are we close yet?
    What do you estimate time of solution or fix?
    Still eagerly awaiting a solutions so that we can start using this important feature of MobiOne.

    Please advise… as we’re wanting to test a number of upcoming projects but cannot, due to this feature of MobiOne not working with Self Signed Certificates like it used to.
    Thanks

    #349809 Reply

    rthomassbs
    Member

    We are still looking for help to resolve this “bug” in MobiOne Web Simulator…. which was the whole reason we purchased MobiOne.

    My project has hit a snag in progress because of this issue.

    Again, please advise as the above Google Chrome SSL suggestions do not work.

    Kind Regards,

    #349813 Reply

    support-michael
    Keymaster

    >please advise as the above Google Chrome SSL suggestions do not work

    You’ve been most patient. The status is we have made a little but not definitive movement researching this. It is in the queue of key dev team member that has been unavailable for the past few weeks, including this week. I expect us to be fully engaged by this time next week. Hopefully sooner if we can free up another dev that understands the bowels of the simulator.

    #350304 Reply

    rthomassbs
    Member

    Any Progress with resolving the ssl bug?
    We have a number of clients and projects we really want to use and promote MobiOne in our Demos but are unable to until this issue is resolved.

    As a long time MobiOne user, We continue to wait and hope.

    Please keep us updated on the progress and work-a-rounds. As mentioned before… this was never an issue with MobiOne in previous versions we always had very good feedback from the demos performed using MobiOne with simulator that use to support SSL.

    Kind regards

    #350312 Reply

    Hi,

    We have had some of our key people out on vacation and personal time off. They are back in the investigation is scheduled for this next week.

    #350673 Reply

    Hi rthomassbs,

    Apologies for the slow follow up and thank for your patience. Please take a look at this workaround provided by the dev team: http://screencast.com/t/vsG8r8HYY9Q

    Let us know how it goes, feel free to ping us if you have any question.

    #350674 Reply

    rthomassbs
    Member

    WOW! IT WORKED!!!
    Thanks for the Video Demo! Fantastic Way to show how to fix an issue!

    I can now continue testing my work with Self Assigned Certificates…. while in Development.
    Thanks SO MUCH MobiOne!

    Such a simple fix! Wow…. Video sample was a plus!

    Issue Solved.

    Kind Regards….

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